It takes more than just passion to be the leader in your category. That’s why at JAKROO we seek the exceptional, the motivated and the innovative. Depending on your educational background and objectives, JAKROO offers opportunities ranging from graphic design, website development, business analysis, and sports marketing. Our internship programs provide candidates with the opportunity to gain valuable hands-on experience in virtually every area of the On Demand Custom Apparel Business.

Jr. Account Manager
As a Jr. Account Manager your role will be to act as a point of contact for the assigned consumer channels. You will manage and develop successful customer relationships and successfully facilitate the design and sales cycle. You will actively nurture and generate prospects, focusing on customers within target markets and maintain good working relationships with existing clients.

Additionally, utilizing your professional background and experience, you will play an active role, working in conjunction with the marketing team to develop and manage winning relationships with teams, organizations, and strategic partners.

Job Responsibilities:

  • Follow up on all assigned leads to drive sales opportunities in a timely manner • Maintain complete and accurate records of all sales activity throughout the sales cycle in Netsuite CRM platform.
  • Process customer orders and payments as required.
  • Provide administrative support to the Department Manager.
  • Establish and implement best of breed customer service protocols.
  • Provide feedback to Marketing and Operations on quality of inquiries/leads as well as provide input for future campaigns and promotions.

Key Skills & Requirements:

  • You are exceptional at creating superior customer experiences. You love working with people and solving problems.
  • Detail oriented, responsible, able to multi-task with good time management skills.
  • Positive and energetic phone skills, excellent listening skills, strong writing skills.
  • Strong computer skills and familiar with Microsoft office.
  • Familiarity with Adobe Illustrator & Photoshop desired but not mandatory.
  • Familiarity with Netsuite CRM or similar Customer Management software platforms desired.

To apply, please send your cover letter, resume and link to your online portfolio via email to: Talent Acquisition

Marketing Manager
The Marketing Manager is a seasoned “execution” person with proven experience in the Active Sports and/or Health & Fitness Industry. You’re current on consumer trends, know the industry well and have a passion for sports. You will lead the execution of marketing programs, events and promotions for Jakroo across all customer touch points and sales channels. You will work closely with Account Management, Creative and Corporate Planning teams.

Job Responsibilities:

  • Develop and manage all external marketing communications for the company, including Press Releases, Social Media outreach, and email campaigns.
  • Work with Creative and 3rd party resources to develop marketing print collateral such as user catalogs, brochures, print ads and the localization of materials for use in the International market.
  • Develop a comprehensive Customer satisfaction and retention loop built around customer feedback, reviews and social media.
  • Develop and manage a comprehensive drip marketing campaign aimed at elevating customer activation and engagement.
  • Using both internal and 3rd party resources, Expand and manage, the company’s presence and participation at local, regional and national Consumer Events.
  • Explore and develop partnerships with Event Organizers aimed at building brand awareness within the targeted market.

Key Skills & Requirements:

  • Demonstrated marketing and advertising expertise is a must. A focus in web or email marketing is preferred.
  • A strong understanding of user analytics with 2-3 years experience with Google Analytics is preferred
  • A strong desire to grow a customer base using a variety of online and offline outlets.
  • Experience developing and managing marketing budgets.
  • Demonstrated successful experience writing press releases, making presentations and negotiating with media.
  • Demonstrated experience organizing and managing consumer events.
  • Experience overseeing the design, copy and messaging of print materials and publications.
  • Commitment to working with shared leadership and in cross-functional teams.
  • Strong oral and written communications skills.
  • Ability to manage multiple projects at a time.
  • Experience working within the active, outdoor, sports apparel industry a big plus!
  • Ability to work occasional weekends for Events as needed during the competitive season.

To apply, please send your cover letter, resume and link to your online portfolio via email to: Talent Acquisition.

Part-Time: Shipper/Receiver/Warehouse Manager
JAKROO, makers of customized endurance sportswear, based in Pleasanton, California, is seeking an enthusiast Shipper/Receiver to join our dynamic team.

Reporting to the Production/Logistics Manager, your duties will be to manage the daily receiving and shipping of clothing samples to our customers.

Job Responsibilities:

Shipping/Receiving:
  • Receive inbound shipment of new samples from our factory and organize for distribution.
  • Prepare shipping documents using FedEx, USPS, and UPS online shipping tools.
  • Prepare and manage inbound/outbound log of all samples in the CRM inventory management system.
  • Prepare and package samples for shipment (typically shipment weighs 2-10lbs).
  • Receive inbound return shipments from customers and replenish items to warehouse.
  • Follow up with customers on the timely return of samples to our office.
Warehouse Management:
  • Maintain a clean and organized sample warehouse. (Approx. 800 sqft).
  • Check samples for damage/dirt and remove from general sample inventory.
  • Ensure sufficient supply levels of shipment materials (boxes, tape, paperwork, etc.).

Key Skills & Requirements:

  • Detail oriented, responsible, able to multi-task with good time management skills
  • Familiar with CRM or inventory management systems.
  • Excellent communication skills.
  • Strong computer skills and familiar with Microsoft office.
  • Must be able to lift 25+ lbs.
  • Must hold a VALID Drivers License.
  • RELIABLE and able to work 4-5 hours per day, 5 days per week.

Job Status:

Part-time |  $12.00/hour

To apply, please send your cover letter, resume and link to your online portfolio via email to: Talent Acquisition