As a member of the Customer Success Team, your role will be to act as a point of contact for the assigned consumer channels. You will actively nurture and generate prospects, focusing on customers within target markets and maintain good working relationships with existing clients. Working closely with the graphic design team, you will manage the customer experience from initial contact, through the design process and ordering. No design are skills necessary but being able to provide ‘creative’ feedback on occasion may be necessary. Relying on your dazzling personality, charm, and organizational skills, you will create amazing customer experiences and achieve high levels of admiration from your team members. You will be mentored by the senior team members and gain vast amounts of knowledge and experience positioning you to take on a greater role in the company.

Job Responsibilities:

• Follow up on all assigned leads to drive sales opportunities in a timely manner

• Maintain complete and accurate records of all project activity throughout the design & sales cycle in the Netsuite CRM platform.

• Process customer orders and payments as required.

• Provide administrative support to the Department Manager.

• Implement best of breed customer service protocols ensuring optimal customer experience.

Key Skills & Requirements:

• You are exceptional at creating superior customer experiences. You love working with people and solving problems.

• Detail oriented, responsible, able to multi-task with good time management skills.

• Positive and energetic phone skills, excellent listening skills, strong writing skills.

• Strong computer skills and familiar with Microsoft office.

• Familiarity with Adobe Illustrator & Photoshop desired but not mandatory.

• Familiarity with Netsuite CRM or similar Customer Management software platforms desired.

• Familiarity with the endurance sports market desired but not mandatory

Location: Corporate Headquarters in Pleasanton, California.

Status: Full-time

Salary: $36-40K, Medical, 401K, Paid Vacation, Great working environment

To apply, please send your cover letter and resume to: Talent Acquisition

As a member of the Customer Success Team, the Account Manager brings experience and account management skills to create a superior customer experience and generate revenue for the team. Your role will be to act as a point of contact for the assigned consumer channels. You will actively nurture and generate prospects, focusing on customers within target markets and maintain good working relationships with existing clients. Working closely with the graphic design team, you will manage the customer experience from initial contact, through the design process and ordering. No design are skills necessary but being able to provide ‘creative’ feedback to the customer on occasion may be necessary. Relying on your dazzling personality, charm, and organizational skills, you will create amazing customer experiences and achieve high levels of admiration from your team members. Additionally, utilizing your professional background, skills, and experience, you will play an active role, working in conjunction with the marketing team to develop and manage winning relationships with teams, organizations, and strategic partners.

Job Responsibilities:

• Follow up on all assigned leads to drive sales opportunities in a timely manner

• Maintain complete and accurate records of all project activity throughout the design & sales cycle in the Netsuite CRM platform.

• Process customer orders and payments as required.

• Provide administrative support to the Department Manager.

• Implement best of breed customer service protocols ensuring optimal customer experience.

• Provide feedback to Marketing and Operations on quality of inquiries/leads as well as provide input for future campaigns and promotions.

Key Skills & Requirements:

• You are exceptional at creating superior customer experiences. You love working with people and solving problems.

• Detail oriented, responsible, able to multi-task with good time management skills.

• Positive and energetic phone skills, excellent listening skills, strong writing skills.

• Strong computer skills and familiar with Microsoft office.

• Familiarity with Adobe Illustrator & Photoshop desired but not mandatory.

• Familiarity with Netsuite CRM or similar Customer Management software platforms desired.

• Familiarity with the endurance sports market desired but not mandatory

Location: Corporate Headquarters in Pleasanton, California.

Status: Full-time

Salary: $42-50K, Medical, 401K, Profit Sharing, Paid Vacation, Flex-time, Great working environment

To apply, please send your cover letter and resume to: Talent Acquisition

As a Sr. Account Manager your role will be responsible for managing customers within key verticals or product categories. You will play an active role in prospecting new and supporting existing key accounts. Working closely with the graphic design team, you will manage the customer experience from initial contact, through the design process and ordering. No design are skills necessary but being able to provide ‘creative’ feedback on occasion may be necessary. You may also be responsible for managing and mentoring a small team or key function within the Client Success Team and play a strategical role in helping define and implement best practices. Relying on your dazzling personality, charm, and organizational skills, you will create amazing customer experiences and achieve high levels of admiration from your team members. Additionally, utilizing your professional background, skills, and experience, you will play an active role, working in conjunction with the marketing team to develop and manage winning relationships with teams, organizations, and strategic partners.

Job Responsibilities:

• Follow up on all assigned leads to drive sales opportunities in a timely manner.

• Manage key customer accounts or function within the department.

Process customer orders and payments as required.

• Maintain complete and accurate records of all project activity throughout the design & sales cycle in the Netsuite CRM platform.

• Perform market analysis, create reports and present to Management.

• Become a domain expert within the assigned channel or function.

• Implement best of breed customer service protocols ensuring optimal customer experience.

• Provide feedback to Marketing and Operations on quality of inquiries/leads as well as provide input for future campaigns and promotions.

Key Skills & Requirements:

• You are exceptional at creating superior customer experiences. You love working with people and solving problems.

• Detail oriented, responsible, able to multi-task with good time management skills.

• Positive and energetic phone skills, excellent listening skills, strong writing skills.

• Provide leadership and mentoring to junior level account managers.

• Strong computer skills and familiar with Microsoft office.

• Familiarity with Adobe Illustrator & Photoshop desired but not mandatory.

• Familiarity with Netsuite CRM or similar Customer Management software platforms desired.

• Familiarity and participation within the endurance sports market highly desired

Location: Corporate Headquarters in Pleasanton, California.

Status: Full-time

Salary: $50-65K, Medical, 401K, Profit Sharing, Paid Vacation, Flex-time, Great working environment

To apply, please send your cover letter and resume to:  Talent Acquisition

JAKROO is looking for an Independent Outside Sales Representatives with existing territories and experience to help grow into the bike dealer, team and sporting goods markets.

Category:  Soft Goods, Clothing

Sector:  Bicycle, Outdoor

Job Responsibilities:

1. Actively promote JAKROO within assigned territory, opening new accounts and growing existing accounts, while meeting or exceeding sales targets.

2. Actively promote JAKROO to other channels within territory including teams, clubs, event organizers and corporate accounts.

3. Support accounts and work with an in-house Account Manager to provide updates on designs, edits, web-store fronts, contact information, warranties, returns/exchanges, fit kit orders, etc.

4. Provide training to retail shop sales staff on the benefits of JAKROO and the technical aspects of the product.

5. Update details of territory including, but not limited to, market optimization, demographics, trends, events, innovations, feedback.

6. Supply accounts with marketing, sales, promotional materials as requested.

7. Participate in outdoor events to promote the company and sell product.

8. Provide product feedback from customers and industry, identifying trends and opportunities, share best practices.

Compensation:

• Compensation is 100% commission with no cap on earnings. Bonus payout upon achievement of targets.

• Sales samples are provided at NO CHARGE but remain the property of the company and must be returned.

• Reasonable sales material to be provided at no charge.

Requirements:

• Experience in Cycling/Outdoor industry preferred.

• Self-motivated with excellent verbal and written communication skills, relationship building and organizational skills.

• Professional approach with ability to cold call.

• Computer, Internet, phone, valid driver’s license, car.

To apply, please send your cover letter and resume to:  Talent Acquisition

JAKROO is looking for an Independent Outside Sales Representatives with existing territories and experience to help grow into the bike dealer, team and sporting goods markets.

Category:  Soft Goods, Clothing

Sector:  Bicycle, Outdoor

Job Responsibilities:

1. Actively promote JAKROO within assigned territory, opening new accounts and growing existing accounts, while meeting or exceeding sales targets.

2. Actively promote JAKROO to other channels within territory including teams, clubs, event organizers and corporate accounts.

3. Support accounts and work with an in-house Account Manager to provide updates on designs, edits, web-store fronts, contact information, warranties, returns/exchanges, fit kit orders, etc.

4. Provide training to retail shop sales staff on the benefits of JAKROO and the technical aspects of the product.

5. Update details of territory including, but not limited to, market optimization, demographics, trends, events, innovations, feedback.

6. Supply accounts with marketing, sales, promotional materials as requested.

7. Participate in outdoor events to promote the company and sell product.

8. Provide product feedback from customers and industry, identifying trends and opportunities, share best practices.

Compensation:

• Compensation is 100% commission with no cap on earnings. Bonus payout upon achievement of targets.

• Sales samples are provided at NO CHARGE but remain the property of the company and must be returned.

• Reasonable sales material to be provided at no charge.

Requirements:

• Experience in Cycling/Outdoor industry preferred.

• Self-motivated with excellent verbal and written communication skills, relationship building and organizational skills.

• Professional approach with ability to cold call.

• Computer, Internet, phone, valid driver’s license, car.

To apply, please send your cover letter and resume to:  Talent Acquisition

JAKROO is looking for an Independent Outside Sales Representatives with existing territories and experience to help grow into the bike dealer, team and sporting goods markets.

Category:  Soft Goods, Clothing

Sector:  Bicycle, Outdoor

Job Responsibilities:

1. Actively promote JAKROO within assigned territory, opening new accounts and growing existing accounts, while meeting or exceeding sales targets.

2. Actively promote JAKROO to other channels within territory including teams, clubs, event organizers and corporate accounts.

3. Support accounts and work with an in-house Account Manager to provide updates on designs, edits, web-store fronts, contact information, warranties, returns/exchanges, fit kit orders, etc.

4. Provide training to retail shop sales staff on the benefits of JAKROO and the technical aspects of the product.

5. Update details of territory including, but not limited to, market optimization, demographics, trends, events, innovations, feedback.

6. Supply accounts with marketing, sales, promotional materials as requested.

7. Participate in outdoor events to promote the company and sell product.

8. Provide product feedback from customers and industry, identifying trends and opportunities, share best practices.

Compensation:

• Compensation is 100% commission with no cap on earnings. Bonus payout upon achievement of targets.

• Sales samples are provided at NO CHARGE but remain the property of the company and must be returned.

• Reasonable sales material to be provided at no charge.

Requirements:

• Experience in Cycling/Outdoor industry preferred.

• Self-motivated with excellent verbal and written communication skills, relationship building and organizational skills.

• Professional approach with ability to cold call.

• Computer, Internet, phone, valid driver’s license, car.

To apply, please send your cover letter and resume to:  Talent Acquisition

JAKROO is looking for an Independent Outside Sales Representatives with existing territories and experience to help grow into the bike dealer, team and sporting goods markets.

Category:  Soft Goods, Clothing

Sector:  Bicycle, Outdoor

Job Responsibilities:

1. Actively promote JAKROO within assigned territory, opening new accounts and growing existing accounts, while meeting or exceeding sales targets.

2. Actively promote JAKROO to other channels within territory including teams, clubs, event organizers and corporate accounts.

3. Support accounts and work with an in-house Account Manager to provide updates on designs, edits, web-store fronts, contact information, warranties, returns/exchanges, fit kit orders, etc.

4. Provide training to retail shop sales staff on the benefits of JAKROO and the technical aspects of the product.

5. Update details of territory including, but not limited to, market optimization, demographics, trends, events, innovations, feedback.

6. Supply accounts with marketing, sales, promotional materials as requested.

7. Participate in outdoor events to promote the company and sell product.

8. Provide product feedback from customers and industry, identifying trends and opportunities, share best practices.

Compensation:

• Compensation is 100% commission with no cap on earnings. Bonus payout upon achievement of targets.

• Sales samples are provided at NO CHARGE but remain the property of the company and must be returned.

• Reasonable sales material to be provided at no charge.

Requirements:

• Experience in Cycling/Outdoor industry preferred.

• Self-motivated with excellent verbal and written communication skills, relationship building and organizational skills.

• Professional approach with ability to cold call.

• Computer, Internet, phone, valid driver’s license, car.

To apply, please send your cover letter and resume to:  Talent Acquisition

JAKROO, makers of customized endurance sportswear, based in Pleasanton, California, is seeking an enthusiast Shipper/Receiver to join our dynamic team.

Reporting to the Production/Logistics Manager, your duties will be to manage the daily receiving and shipping of clothing samples to our customers.

Essential Duties and Responsibilities:

Shipping/Receiving

• Receive inbound shipment of new samples from our factory and organize for distribution.

• Prepare shipping documents using FedEx, USPS, and UPS online shipping tools

• Prepare and manage inbound/outbound log of all samples in the CRM inventory management system.

• Prepare and package samples for shipment (typically shipment weighs 2-10lbs)

• Receive inbound return shipments from customers and replenish items to warehouse

• Follow up with customers on the timely return of samples to our office.

Warehouse Management

• Maintain a clean and organized sample warehouse. (Approx. 800 sqft).

• Check samples for damage/dirt and remove from general sample inventory

• Ensure sufficient supply levels of shipment materials (boxes, tape, paperwork, etc.)

Skills and Requirements:

• Detail oriented, responsible, able to multi-task with good time management skills

• Familiar with CRM or inventory management systems

• Excellent communication skills

• Strong computer skills and familiar with Microsoft office

• RELIABLE and able to work 4-5 hours per day, 5 days per week.

• Hold a VALID Driver’s License

• Must be able to lift 25+lbs

Location: Pleasanton, CA

Status: Part-Time (25 hours/week)

Salary: $12.50 /hour

To apply, please send your cover letter and resume to: Talent Acquisition

JAKROO Custom Apparel is hiring a new talented Graphic Designer to join our growing Creative Team. You will work closely with our other Designers to create custom apparel designs for team sports such as Cycling, Running, Triathlon, and Cross Country Skiing. Ability to multi task and be creative with short deadlines is a must. We are looking for a designer who can "hit the ground running" and become an asset to our growing company.

Job Description:

• Translate client notes into one-of-a-kind sports apparel designs using Adobe Illustrator.

• Re-work and manipulate existing vector art to create eye catching designs.

• Vetting and proofing design's before sending to printing department.

• Review completed design concepts by other designers before sending to client.

Key Requirements:

• Graphic design professional best practices: Quick keys, layering, grouping, bleeds, embedding, expanding graphics, etc.

• Excellent time management

• Attention to detail and accuracy mandatory

• Adobe Illustrator & Photoshop

• Work in fast pace environment with tight deadlines

• Superior communication and interpersonal skills

• Working knowledge of Pantone color matching system

• Quick to learn

• Mac OSX

• Go get 'em attitude

Additional Skills (preferred, but not required):

• Experience working within 3D design software tools such as Lotta, V-Stitcher, Optitex.

****IMPORTANT****

In order to ensure that your resume lands in the correct hands, be sure to include the title position "Jakroo Graphic Design Position" into the subject line of your email or in the body of your resume/cover letter.

PLEASE INCLUDE PORTFOLIO SAMPLES IN YOUR EMAIL. EMAILS WITHOUT ATTACHMENTS OR LINKS WILL NOT BE CONSIDERED.

Due to the high volume of resumes that we receive, only applicants that match the skill requirements of the position may be contacted for an interview.

Location: Pleasanton, CA

Experience: 2-3 Years

Status: Full-Time

Salary: 36-42K, Medical, 401K, Paid Vacation, Great working environment

Location: Pleasanton, CA

To apply, please send your cover letter and resume to: Talent Acquisition